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1. Can I subdivide my residential property?
2. Where can I dispose of sharps / used needles in the Village?
3. Where can I find out the zoning classification of my property?
4. Do building plans need to be drawn by a licensed architect?
5. How do I obtain a building permit?
6. Where can I go to obtain copies of surveys, or historic information on my property?
7. What are the allowable construction hours in the Village?
8. What edition of the building codes has Northbrook adopted?
9. Where can I find the bulk standards (i.e. setback requirements) for my property?
10. What are the regulations for landscaping maintenance (i.e. grass, bushes, trees)?
11. How do I file a complaint?
12. What do I do if I have mold in my rental unit?
13. Can the Development and Planning Services Department recommend contractors?
14. What contractors are required to be licensed?
15. When are inspections available?
16. How do I schedule an inspection?
17. Are inspections required for my project?
18. What is the cost of a building permit?
19. How long will it take to get a building permit?
20. What if my building permit expires?

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1. How do residents register to vote?
2. Does the village have any postage-free drop boxes?
3. Does the village require pet licenses for dogs and cats?
4. Are licenses required for motorcycles?
5. Do Northbrook residents need to purchase vehicle stickers?

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1. How should residents handle yard waste?
2. How do we connect/disconnect our water? What are the current water and sanitary sewer rates?
3. Are there parking lots for commuter parking?
4. Does the village have any lawn sprinking restrictions?

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1. Why do we have so many, or so few, firefighters showing up at a house fire?
2. Will you take me to the hospital of my choice during an emergency?
3. Why does a fire truck come to my house when I called for an ambulance?
4. What should I do after dialing 911 for a medical emergency?
5. What should I do if there is a fire in my home?

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1. How can I schedule a public education event or tour of the fire station?
2. Where can I take Cardio-Pulmonary Resuscitation (CPR) classes?
3. May I grill on my balcony?
4. Why are other Fire Department Vehicles in my town?
5. What is Northbrook's Outdoor Disaster Warning Siren System?
6. Where can I dispose of old gasoline, paint, chemicals, and other similar items?
7. What is a Paid-On-Call Firefighter (POC)?
8. Why do we have three fire stations in Northbrook? Wouldn’t it be better to have all the firefighters in one station in the center of town?
9. What is the best way to mark my address on my property?
10. Where can I go to get my blood pressure checked?

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1. How do I get a copy of my ambulance bill?
2. Where can I find fire prevention bureau permit applications?
3. How do I get a copy of a fire or EMS report?

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1. How do I report a code enforcement issues?
2. How do I submit a FOIA request?
3. Where can I dispose of electronics?

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1. Is there a fee for the carts?
2. How do I sign up for the Hardship program?
3. I am not happy with the cart size I have. How do I exchange?
4. How do I schedule White Goods to be collected?
5. How do I get rid of bulk items like furniture?
6. Both the 65-gallon and 95-gallon garbage carts are too large for my residence, is there another option?
7. I have backdoor collection service, why did I receive a new garbage (green with a green lid) cart?

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1. How do you sign up for the Premise Alert Program?
2. How do you register for the Senior Taxi Program?
3. Can seniors obtain travel cards for the RTA, CTA, METRA, PACE Buses from the Village?
4. Does the Village provide free blood pressure testing?
5. Who is eligible for the Senior Citizen and Disabled Persons Taxi Subsidy Program?
6. What is the Senior Citizen and Disabled Persons Taxi Subsidy Program?
7. Are there any village-maintained senior housing options?

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1. What can residents do to minimize lead exposure in drinking water?
2. What do I do if I have maintenance on a water service line?
3. How will I know if lead is in my drinking water?