News Flash


Posted on: March 17, 2020

Village Hall and Public Works Reopen to Public

Northbrook News

Starting Wednesday, July 1, Village Hall and the Public Works Center are open to the public. Village Hall is open weekdays from 8:30am-4:30pm, and the Public Works Center is open weekdays from 7am-3pm.

Members of the public will be required to maintain six feet of physical distance, wear face coverings, and follow the posted signage. Increased safety precautions and sanitation procedures are in place, including Plexiglas barriers. Please note that access to certain areas of the building will be restricted to limit contact and protect the health of staff and members of the public.

We encourage those with Village business to take advantage of services offered online or over the phone, including the following:

Administrative Hearings

  • Submit questions about Administrative Hearings by email to or by phone at 847-664-4022.
  • Administrative Hearings will resume Monday, July 6 with physical distancing guidelines in place. 

Development & Planning Services

  • Call 847-664-4066 for zoning inquiries and questions about your property. 
  • Other business can be conducted by phone at 847-664-4050 or by email at
  • All payments will be accepted via credit card over the phone at 847-664-4050. Payment by check can be accommodated with further assistance from staff - call 847-664-4050 (check payment will not be accepted over the phone).
  • Building-related inspections are being scheduled or performed following social distancing guidelines. Call 847-664-4050 for more information.
  • Online permits are available for fences, driveway removal/replacement, and water heater replacement. Apply here.
  • Permit and zoning applications are being accepted and processed through a new system: 
    1. Email all application paperwork and plans electronically to, or
    2. Drop off hard copies behind Village Hall (1225 Cedar Lane) under the covered entrance area on the east side of the building during business hours only. Find the “Application Drop-Off Table,” and include your paperwork in one of the provided banker boxes. 


  • Purchase vehicle stickers and pet tags online, by mail, or via drop-box.
  • Pay water bills online or over the phone with no extra charge at 844-753-9379 (credit card or check payments).
  • Pay parking tickets online.
  • Submit a water meter reading request online.
  • Learn more, apply for, or check your balance for the Taxi Program online
  • For water-related questions, contact the Water Department directly by phone at 847-664-4171 or by email to
  • Payments will be accepted through the mail or in one of the Village’s postage-free drop-boxes:
    1. Behind Village Hall (1225 Cedar Lane)
    2. At the Northbrook Police Station (1401 Landwehr Road)
    3. At Wood Oaks Junior High (1250 Sanders Road)


  • Call 847-664-4494 for ambulance billing questions or to pay an ambulance bill.
  • Call ahead to pay and schedule a permit pick-up (fire prevention permits – alarms, sprinklers, special suppression) at 847-664-4495.
  • Annual fire life safety inspections or re-inspections will not be conducted from March 18-April 8.
  • Construction inspections related to the fire code will continue.



  •  Apply for the House Watch Program by phone at 847-664-4180.
  • File an alarm permit online.
  • For non-emergency situations, call 847-564-2060. For emergencies, call 9-1-1.
  • The following programs and services will be suspended until further notice:
    • The Drug Take Back Program
    • The Citizen Police Academy
    • Department tours and ride along programs
    • Coffee with a Cop
    • Fingerprinting with the exception of exigent circumstances
    • Car seat installations with exceptions
    • Group presentations
    • Solicitor and Chauffer licensing

Public Works

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