FAQs • Northbrook, IL • CivicEngage

Skip to Main Content

Website Sign In

A plow truck hit my mailbox. What should I do?: If your mailbox has been hit by a snow plow, please contact the Public Works Department either at 847-272-4711 or through the GONorthbrook system to report the damage. Public Works can either install a new standard mailbox or issue a check for reimbursement up to the maximum amount allowed for that winter. For more details, see the Village's Mailbox Replacement Standard Operating Procedure.

▼
Public Works - Snow & Ice Control

Show All Answers

1. Who is responsible for plowing my street?: A number of agencies and organizations clear snow and ice in the Village. Use our guide on the Street & Roadway Snow Plowing page to determine who is responsible and how to contact that agency with any questions.

2. A plow truck hit my mailbox. What should I do?: If your mailbox has been hit by a snow plow, please contact the Public Works Department either at 847-272-4711 or through the GONorthbrook system to report the damage. Public Works can either install a new standard mailbox or issue a check for reimbursement up to the maximum amount allowed for that winter. For more details, see the Village's Mailbox Replacement Standard Operating Procedure.